New Balance 990 V5 Grey

Frequently Asked Questions

• Are the products authentic? +

  Yes, all our products are 100% Authentic. Your item will be delivered to you with a certificate of authenticity, in its original box and with all the original accessories.

• How do you authenticate the products? +

  We have a very strict authentication process carried out by our experts. Before being dispatched to you, each item is examined from A to Z. This check is based on several stages: materials, smell, box, soles, labels, etc.

• How long does delivery take in France and Europe? +

  Delivery times vary depending on stocks and the rarity of each product. On average, please allow 5 to 10 working days for your order to arrive. The estimated delivery date is indicated directly on the product page, under the "Add to basket" button.

• Do you accept returns and exchanges? +

  Yes, we accept returns! You have 14 days from delivery of your order to make a return or exchange. You can also add the option "return extended" on each product, which allows you to return your product up to 60 days after delivery.